Mission: YWCA Spokane is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.
What we do: YWCA is the oldest and largest women’s organization in the world. YWCA Spokane has served as a source of strength for women and children in the Spokane community for 117 years. On average, we provide services to 15 to 20 thousand women and children annually. Our programs help women escape from domestic violence, get access to legal support, provide a safe place for healing and growth, and grant opportunities for women to learn new skills, increase employment options, and provide access to resources for their children’s education and well-being.
YWCA Spokane’s 3 umbrella programs include the Alternatives to Domestic Violence Program, the Women’s Opportunity Center and Children’s Services which include Child Advocacy and the Early Childhood Education and Assistance Program (ECEAP).
The performance dashboard below highlights the work of YWCA programs:
Agency Wide
Performance Measure
# of volunteer hours
2020
4,261
2019
7,881
Counseling
YWCA Spokane Counseling Center serves victims of intimate partner violence and their children. This program provides a place for grieving, healing, a safe person to talk to, or trying to make it work with your partner. The Counseling Center provides a safe space to process and make sense of your feelings. Services include safety planning, education, emotional support and connections to meaningful resources.
Performance Measure
2020
2019
# of adults receiving advocacy-based counseling services
567
744
# of hours of advocacy-based counseling offered
774
Not Collected
# of children and youth receiving advocacy-based counseling
95
129
% of surveyed victims who agree or strongly agree with the statement: “Overall, I am satisfied with the services I received.”
93%
Not Collected
% of surveyed victims who report making progress towards their goals
92%
Not Collected
% of surveyed victims who report knowing more ways to plan for safety
85%
85%
Mental Health
YWCA Spokane provides holistic mental health services to survivors of intimate partner violence and their families. Our Mental Health program offers a creative and collaborative approach to the therapy process. The survivor and their family drive the session, moving in the direction they want, and explore pathways forward with healthier, happier, safer relationships.
Performance Measure
2020
2019
# of clients served
174
150
# of hours of mental health therapy provided
1,715
Not Collected
% of clients who showed a decrease in PTSD scores
67%
80%
Housing/Shelter
YWCA Spokane’s goal is to ensure the safety of survivors who are fleeing violence from an intimate partner by providing safe shelter, counseling, case management, education, and basic necessities like food, clothing, personal care items, and transportation. Domestic violence survivors and their children may need a temporary safe place away from their partner’s emotional abuse or violence. For many survivors, the shelter is a place to rest, sort out feelings, decide what is next, and get information and support to make changes.
Performance Measure
2020
2019
# of clients served in safe shelter
259
296
# of clients served in housing outreach (includes housing outreach, OCVA, and HUD Rapid Rehousing)
369
724
# of helpline calls received
5,012
3,635
Early Childhood Education Assistance Program
The Early Childhood Education and Assistance Program (ECEAP, pronounced “e-cap”) is Washington’s FREE comprehensive preschool program serving high need 3 and 4-year old children and families at or below 110% of the Federal Poverty Level (for a family of 4 this is no more than $28,325 annually). ECEAP provides kindergarten readiness education, health and nutrition services, family support, advocacy training, and parent education. YWCA ECEAP promotes long-term success with school and life, through trauma- care, brain-researched social-emotional methods and high quality enriching environments and teachers.
Performance Measure
2020
2019
# of children served
823
1,868
Women’s Opportunity Center
YWCA Spokane knows that it takes time to heal and grow, and having a place where one can feel supported and safe is key to the development of a new path and fulfilling life. The Women’s Opportunity Center programs are designed to support participants in improving their quality of life through mentorship, advocacy, employment case management, and groups focused on skill building, financial empowerment, creative expression, healthy living and parenting. These include Women to Work, Essentials LifeSkills, Our Sister’s Closet, Circle of Security Parenting, Creative Expressions art group, and gentle yoga.
Performance Measure
2020
2019
# of clients served by Our Sister’s Closet
388
1,072
# of clients who received employment services and training
50
169
# of clients who utilized the computer lab or technical skill building assistance
428
780
# of clients who participated in mobility mentoring or financial education
127
60
# of clients who accessed resiliency classes